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Technical Support

Access Issues

  • AMBOSS Status
  • Contacting AMBOSS Support
  • Unable to access after purchase
  • Access code has expired

AMBOSS on Desktop

  • Browser compatibility
  • Emailed links not working
  • Features or videos not displaying properly

AMBOSS Anki add-on

  • I can't log in to my AMBOSS account in Anki
  • The add-on stopped working after the update
  • UTF-8 Error
  • The add-on can't connect to the AMBOSS server
  • Some information shown in the pop-up is incorrect

Mobile Apps

  • Can I install Qbank or Knowledge app on SD storage (Android device)
  • Canceling iOS subscription
  • Mobile apps installation issues
  • Outdated Knowledge app access
  • Qbank app not syncing
  • App crashing / freezing

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    The United States Medical Licensing Examination (USMLE®) is a joint program of the Federation of State Medical Boards (FSMB®) and National Board of Medical Examiners (NBME®). None of the trademark holders are affiliated with AMBOSS.