Contacting AMBOSS Support

If you're having any kind of issue with AMBOSS or just want to ask us a question, you can absolutely do so!
Depending on the time of day the chat icon on the bottom right of your browser will show different options:


If the AMBOSS Support is currently available, you'll see the following options:

  • Request an immediate callback*
  • Live chat
  • Leave a message

Phone and chat are typically available on weekdays from 9 AM to 5 PM EST. You can also call us directly at +1 (347) 835-5441 or message us on WhatsApp or use our contact form at any time and we'll email you a response as soon as we can.

Outside of business hours, when you click on the chat icon, you can interact with a virtual assistant, who can help you with your request and create a follow-up ticket, if necessary.

(*Please note that it's currently not possible to request a callback to India via our contact widget. If you'd like to talk to us on the phone, please send us a message via chat or our contact form first.)

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